Well, 2020 is nearly over, and most of us won't miss it! It hasn't been as bad for us Kiwis as many of us probably feared — but I'm sure it's been worse than expected for many of you. But it’s time as every year to express our gratitude to the people who make it happen. Thank you first to our clients. Your support, friendship and patience are very much appreciated. We're painfully aware that the end of the year has been made difficult by supply chain and courier issues that will have impacted some of you. We're very grateful that you choose to make us part of your own and your To View More >>

Photographs are the most personal of gifts! Talking about Christmas and the holidays in October seems a little weird, but the holiday season does seem to start earlier every year – and when it comes to marketing, it pays to be prepared. The festive season is a great time to promote yourself to existing customers. You've spent all year taking photographs, so why not maximise the profit on each shoot with online galleries, product sales and special offers? We spoke to retiring Queensberry account manager Michelle about her tips for holiday promotions, and marketing pointers To View More >>

Valentine's Day is upon us, and what better way to mark the day than to ponder the wonder of love. Charlotte Christian, wedding photographer and self professed enthusiast of all things love, talked to us about celebrating personal stories of love through photography. Love is something we should celebrate every day, she says. "Sometimes in our busy lives we forget to take a moment to dwell on what we have in life, and all the different kinds of love that we receive. I think when we take the time to celebrate and appreciate people who give us love, it flourishes and then in turn, spreads to those To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>

Before we close the doors for our holiday break we hold team get-togethers at the Bindery and Lab. Every year they're truly inspiring, and I thought I’d try and tell you why, and say thank you. The chart shows Queensberry's work in progress for the last nine months, lifted from yesterday's daily management report. It shows, more clearly than words, how our business trebles every November and December, as it has for more than 40 years. We call this hay-making season, a nod to my farming background. You have to make hay while the sun shines, and when I was a kid our neighbours turned To View More >>

Well,  Saturday the 21st June is the shortest day down under … or as we call it, Mid-Winter Christmas. Our friends up north are cranking up for the wedding season (busy busy busy), while in our part of the world people tend to be wrapping up one season, thinking about the next. But I’ve been thinking how we can save you TIME and MONEY :) First... Time! Wedding photographers get so busy with post-production, and yet we can help with that and it won’t cost a penny. I’m talking about our FREE ALBUM DESIGN AND COLOUR CORRECTION service. More than half our customers are To View More >>

Heather is proud of our press books. Here she explains why… How 95% of the press/photobook market works First you buy a very expensive machine. Then you focus on how fast you can run it, how cheaply you can buy your paper, and how quickly you can bind and make covers. You print 4-colour. Above all else you focus on FEEDING THE MACHINE. You sell your product as cheaply as you can - and certainly not just to professional photographers. You don’t worry too much about colour because your customers don’t expect a lot, and probably think that a bad result is their own fault anyway. To View More >>

A while ago I suggested "keeping it simple" was a great goal ... but not simple to achieve in a complicated job like photography. But I did suggest you could do it with Queensberry. Take our Design Service. There are benefits to doing your own album design, so what I'm about to say isn't going to work for everyone. But if you're snowed under or uncomfortable with album design it's worth serious thought. Say on average you spend 3-4 hours on each album design ... and many people do spend a lot more. Send them to Queensberry and you've just freed up at least a day. You can bet that at this time of To View More >>

I have a friend going back to work full time after working part time for six years to raise his kids. Some weeks ago he phoned me, incredibly disheartened after many job applications and many knock backs. No one wanted him. I encouraged him to stop treating each job interview as make or break, and to start playing. To apply for jobs he thought he couldn't get. At salary ranges he thought he couldn't justify. To mix it up, try something different each time and see what worked. The trick, I said, was to remember that his next interviewer would know nothing about his past interviews, and it wouldn't To View More >>

Don't miss out on our great Mid-Winter Christmas special, which ends 31 July… 1. Free design and free colour correction on all our pro books and albums - a big saving and maybe a chance to try these services for the first time on us. 2. If you want to sell albums you need display samples! We're offering 50% sample album discount on all our professional books and albums (normally 25%). PLUS we'll do free colour correction and design on those as well. It doesn't get better than that. So no reason not to take advantage of our mid-Winter Christmas. We do the work, you save the time and the money To View More >>